Purpose Stakeholder Groups Data Categories Recipient Transfer third countries Deletion period Technical and organisational measures
Customer service Active and former clients Master data of the parents, master data of the registered child, contract and service data, billing data, correspondence, transaction information such as support requests, payment defaults, etc. Finance accounting, Sales, Support Not planned After expiry of warranty and guarantee obligations Measures according to safety concept, protection level normal. No special measures required according to risk analysis
Service provision a)customers b)former clients c)Employees d)Suppliers to a & b: Master data, Ordering and billing data, Pedagogical task fulfilment, Pedagogical process data, to c & d: Master data, performance records Tutors Not planned After expiry of retention obligations under commercial and tax law.
Accounting a)customers b)former clients c)Employees d)Suppliers to a & b: Master data, order, contract, billing and payment data, bank details to c & d: master data, performance records Finance accounting, Sales, Support Not planned
Provision of evidence under tax and commercial law, financial management a)Customers b)Suppliers c)Employees d)Interested parties Master data, service and billing data Finance accounting, Controlling Not planned
Marketing and Sales a)active and former clients b)interested parties c)website visitors to a & b: Contact and list data, product interests, communication history, creditworthiness information a: Master data and contract data Purchase history to c: Pseudonymised profiles acc. §15TMG (German law) Marketing, sales, external service providers Transmission of pseudonymised tracking data to US service providers to a&b: In the event of revocation by the party concerned or after 2 years after termination of the customer relationship. to c: after 6 months by aggregation

Newsletter

Receive our rare and informational newsletter with new offers, courses, camps and other useful education-hacks.