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|Purpose||Stakeholder Groups||Data Categories||Recipient||Transfer third countries||Deletion period||Technical and organisational measures|
|Customer service||Active and former clients||Master data of the parents, master data of the registered child, contract and service data, billing data, correspondence, transaction information such as support requests, payment defaults, etc.||Finance accounting, Sales, Support||Not planned||After expiry of warranty and guarantee obligations||Measures according to safety concept, protection level normal. No special measures required according to risk analysis|
|Service provision||a)customers b)former clients c)Employees d)Suppliers||to a & b: Master data, Ordering and billing data, Pedagogical task fulfilment, Pedagogical process data, to c & d: Master data, performance records||Tutors||Not planned||After expiry of retention obligations under commercial and tax law.|
|Accounting||a)customers b)former clients c)Employees d)Suppliers||to a & b: Master data, order, contract, billing and payment data, bank details to c & d: master data, performance records||Finance accounting, Sales, Support||Not planned|
|Provision of evidence under tax and commercial law, financial management||a)Customers b)Suppliers c)Employees d)Interested parties||Master data, service and billing data||Finance accounting, Controlling||Not planned|
|Marketing and Sales||a)active and former clients b)interested parties c)website visitors||to a & b: Contact and list data, product interests, communication history, creditworthiness information a: Master data and contract data Purchase history to c: Pseudonymised profiles acc. §15TMG (German law)||Marketing, sales, external service providers||Transmission of pseudonymised tracking data to US service providers||to a&b: In the event of revocation by the party concerned or after 2 years after termination of the customer relationship. to c: after 6 months by aggregation|